Staffing call centers with uncertain arrival rates and co‐sourcing YL Koçağa, M Armony, AR Ward Production and Operations Management 24 (7), 1101-1117, 2015 | 70 | 2015 |
Admission control for a multi-server queue with abandonment YL Koçağa, AR Ward Queueing Systems 65, 275-323, 2010 | 68 | 2010 |
Spare parts inventory management with demand lead times and rationing YL Koçağa, A Şen IIE Transactions 39 (9), 879-898, 2007 | 63 | 2007 |
State dependent pricing policies: Differentiating customers through valuations and waiting costs A Giloni, YL Koçağa, P Troy Journal of Revenue and Pricing Management 12 (2), 139-161, 2013 | 8 | 2013 |
An approximating diffusion control problem for dynamic admission and service rate control in a G∕ M∕ N+ G queue YL Koçağa Operations Research Letters 45 (6), 538-542, 2017 | 4 | 2017 |
Spare Parts Inventory Management with Delivery Lead Times and Rationing YL Koçağa Master degree thesis, Department of Industrial Engineering and Science …, 2004 | 4 | 2004 |
Universally Optimal Staffing of Erlang-A Queues facing Uncertain Arrival Rates YL Koçaga Operations Research Letters 52, 2024 | 1 | 2024 |
Essays on capacity sizing and dynamic control of large scale service systems YL Kocaga University of Southern California, 2010 | 1 | 2010 |
Perils and Benefits of Free Trials in Large Scale Service Systems: An Operations Perspective YL Kocaga https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3507131, 2019 | | 2019 |
Universally Optimal Staffing for Erlang-A Queues facing Uncertain Arrival Rates: The Case of Constraint Satisfaction YL Koçaga | | |